FAQ

WILL THE JEWELRY TARNISH OR CHANGE COLOR?

Our jewelry is gold filled not gold plated. We carry 14k, 16k, 18k and 24k gold filled chains and charms. 24k solid gold chains and charms can be ordered by request. We also carry sterling silver and rose gold chains and charms. Our silver is .925 Sterling Silver. Under normal wear these materials don’t tarnish or turn colors. Sterling Silver can temporarily tarnish under certain conditions such as natural hot springs, chlorine, sulfur, bleach, public pools and hot tubs and other strong chemicals. However, with the kit you receive at your appointment and aftercare instructions you can easily clean. Please keep in mind your water, the Ph of your skin and what type of products (sunless tanner, cleaning products, and lotions) you use can affect your chain as with all jewelry- especially sterling silver. 

WHAT IS YOUR CANCELATION POLICEY IF A DEPOSIT IS REQUIED?

HOW DO I CARE FOR MY JEWERLY?

WHAT IF I NEED TO REMOVE MY CHAIN FOR SURGERY, MRI OR ANY OTHER REASON?

WHAT IF MY JEWERLY BREAKS? 

WHAT IF MY JEWELRY BREAKS AND MY CHAIN IS GONE?

DO YOU TAKE WALK-INS?

DOES IT HURT? IS IT SAFE?

DO YOU OFFER PRIVATE PARTIES?

HOW LONG DOES IT TAKE?

WHAT TYPE OF PERMANENT JEWELRY IS OFFERED?

WILL IT SET OFF THE AIRPORT METAL DETECTORS?

WHAT IS THE WELDING POLICEY FOR MINORS? 

CAN I GET A REFUND?

HOW DO I BOOK?

DO YOU HAVE A CANCELATION POLICY? 

CAN I TAKE THE CHAIN OFF AND HAVE IT RE-WELDED LATER?

DO YOU COME TO LOCAL BUSINESS?

DO YOU DO FUNDRAISING?


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